Welcome to scenes, a Kusatsu Shibukawa Cafe that nourishes mind and body

Opened in niwa+, a complex in front of Kusatsu Station, Shiga Prefecture, scenes is an Oceania-style cafe & wine restaurant. Under the theme of Wellness x Happiness, it offers new food and spaces that satisfy the mind and body of all visitors. We use specialty coffee beans from New Zealand-born Allpress Espresso, allowing you to enjoy a flat white, a rarity in Shiga Prefecture. Our menu caters to various occasions throughout the day, from morning to night. You can spend comfortable hours from breakfast to dinner. The space is meticulously designed with every detail in mind, including a second-floor terrace, Wi-Fi, and power outlets at counter seats, truly representing a new form of Kusatsu Shibukawa Cafe that meets the needs of modern guests.

However, even with wonderful food and surroundings, those with allergies or restrictions on specific ingredients might feel uneasy when choosing a restaurant or ordering. To ensure you can truly relax and enjoy your precious time, Kusatsu Shibukawa Cafe scenes strives to provide various considerations and information so you can visit us with peace of mind.

Alleviating Dietary Restriction Worries: What to Prioritize When Choosing a Cafe or Restaurant

In recent years, the number of people with food allergies, health-related dietary restrictions, or lifestyle-based eating habits has increased. These range widely, from gluten-free, vegetarian, and vegan diets to allergies to specific nuts or dairy products. Such dietary constraints can make dining out feel daunting or lead to difficulties in menu selection. Especially when enjoying a Kusatsu cafe or Kusatsu lunch, unfamiliar locations or first-time visits to restaurants can understandably cause anxiety if sufficient information isn't available beforehand.

Does this menu contain ingredients that could cause an allergic reaction? Can they accommodate my dietary restrictions? Such questions and concerns are crucial factors for customers when choosing a restaurant. At Kusatsu Shibukawa Cafe scenes, we strongly wish for everyone to feel, I can dine here with peace of mind. Especially as an Oceania-style cafe & wine restaurant with many dishes combining diverse ingredients, we believe transparent information provision and attentive service to each guest are essential.

Our Initiatives: Ensuring a Worry-Free Dining Experience

At Kusatsu Shibukawa Cafe scenes, we genuinely address requests regarding allergies and dietary restrictions to ensure every guest can truly enjoy their meal. Here, we introduce our specific initiatives to provide a worry-free experience at our establishment.

Efforts Towards Transparent Information Provision

• Convenience of QR Code Ordering and Staff Support
  We utilize a system where guests can view menus on their smartphones via QR codes placed on tables and place orders directly. This allows you to check menu details thoroughly at your own pace. Furthermore, if you have any questions about the menu display or wish to inquire about items not shown on screen, please feel free to ask our staff. Verbal orders and detailed explanations are also available.
• How to Check Allergy Information
  If you wish to know more about allergy information or ingredients for specific menu items, please ask our staff. We also have English-speaking staff available, so international guests can ask questions with confidence. We strive to provide information tailored to your needs whenever possible.
• Regular Menu Content Review
  Our menu is constantly evolving based on customer feedback and the introduction of new ingredients. Accordingly, allergy information is updated regularly, and we strive to provide accurate details. There might be new discoveries with each visit, so please feel free to confirm with our staff.

Consideration for Ingredients Supporting Wellness x Happiness

• Wellness x Happiness Concept and Ingredient Selection
  Our theme, Wellness x Happiness, signifies satisfying both mind and body. Therefore, we select ingredients not only for their taste but also for their health benefits. For example, popular items like the Kusatsu Egg Benedict are crafted to enhance the natural deliciousness of the ingredients, using fresh eggs, vegetables, and high-quality bread.
• Consideration for Allergens and Alternative Suggestions
  When customers inquire about specific allergens used in our menu items, our staff will respond sincerely and provide information to the extent possible. Furthermore, depending on the situation, we may be able to omit certain ingredients or suggest alternative ones. For dishes composed of multiple elements, such as our Kusatsu lunch plates, flexible arrangements might be possible, so please feel free to consult us.
• Allpress Espresso Commitment
  Specialty coffee beans from New Zealand-born Allpress Espresso are renowned for their quality and flavor. For various coffee menus, including the flat white, we can provide information on the milk or soy milk used. Guests with dairy allergies are welcome to inquire about the availability of alternative milk options.

Recommendation for Pre-Visit Consultation

• Pre-Inquiry via Phone or Email
  Especially for those with severe allergies or multiple dietary restrictions, we recommend contacting us in advance by phone or email before your visit. Our phone number is 077-558-8778, and our email address is t.okura@lillyholdings.co.jp. This allows us to inform you in detail beforehand about the extent to which we can accommodate your specific requests.
• Examples of Information to Provide
  Specifically, providing the following information will enable us to assist you more smoothly:
  
  • Date and time of visit, and number of guests
  • Allergens (e.g., eggs, dairy, wheat, buckwheat, peanuts, shrimp, crab, nuts, etc.)
  • Type of dietary restriction (e.g., gluten-free, vegetarian, vegan, etc.)
  • Desired menu items (e.g., Kusatsu lunch, Kusatsu dinner, specific desserts, etc.)
  
  By contacting us in advance, we can make the best preparations to welcome you, such as preparing ingredients or suggesting more suitable menu options.
• Safe Pairing with Kusatsu wine
  Regarding our wine list, our staff can provide detailed information upon request. In addition to allergy support, we can also assist with Kusatsu wine pairings tailored to your preferences and meal.

The Sense of Security Provided by a Comfortable Space

• Comfortable Facilities and Relaxing Environment
  Our second-floor terrace offers an open atmosphere, complete with Wi-Fi and power outlets at counter seats. These facilities are designed for guests' comfort, not just for meals, but also for work, reading, conversing with friends, and other purposes. An environment where both mind and body can relax helps alleviate dining anxieties and enriches the overall dining experience.
• Family-Friendly Considerations Welcome Children
  We warmly welcome guests with children. For families, concerns about meals, including allergy responses, are significant. The welcoming space and service we provide ensure that all family members can enjoy their Kusatsu cafe time with peace of mind. We also have English-speaking staff, making our establishment accessible to families from diverse backgrounds.
• Convenience as a Kusatsu Station cafe
  Our easily accessible location, approximately a 3-minute walk from Kusatsu Station East Exit, makes us an appealing Kusatsu Station cafe for casual visits. Being able to choose a dining spot with peace of mind and without travel stress will be a significant advantage for our guests.

Practical Steps for a Safe and Comfortable Kusatsu Shibukawa Cafe Experience

Here are concrete steps to ensure you have the best time at Kusatsu Shibukawa Cafe scenes, free from worries about allergies or dietary restrictions.

Preparation Before Your Visit

1. Consider Contacting Us in Advance
   If you have severe allergies or multiple dietary restrictions, please contact us by phone (077-558-8778) or email (t.okura@lillyholdings.co.jp) before your visit. Provide specific allergens, details of your dietary restrictions, the date and time of your visit, and the number of guests. This allows us to confirm possible accommodations beforehand and ensure a smooth experience.
2. Check Latest Information on Instagram
   Our Instagram account (https://www.instagram.com/scenes__kusatsu?igsh=ZGwxbDlldmFnMXp0) posts the latest menu information and updates about our establishment. Please check it before your visit to get a feel for the menu and atmosphere.

Requests Upon Your Visit

1. Inform Staff Upon Entry or When Ordering
   After arriving, please reiterate any allergies or dietary restrictions to our staff when being seated or placing your order. Even when ordering via QR code, speaking to a staff member before ordering allows for more meticulous service.
2. Feel Free to Ask Questions if You Have Any Concerns
   If you have any questions about the menu content or the presence of specific ingredients, no matter how small, please do not hesitate to ask our staff. We also have English-speaking staff, so those who are unsure about communicating in Japanese can feel at ease.
3. Please Note: Cashless Payment Only
   We only accept cashless payments. Cash payments are not possible, so please be prepared before your visit.

For an Even More Fulfilling Time

• Savor Allpress Espresso Specialty Coffee
  Coffee made with beans from New Zealand-born Allpress Espresso offers exceptional depth and aroma. The flat white, in particular, is highly popular among many guests for its rich flavor. We encourage you to try it for an after-meal treat or during cafe time.
• Utilize for Various Occasions
  For breakfast, enjoy the scenes Big Brekkie; for lunch, Kusatsu Egg Benedict or a burger; and for dinner, tapas and main dishes paired with Kusatsu wine. Our establishment changes its ambiance throughout the day, allowing you to spend time suited to your lifestyle. Whether you prefer a quiet moment alone or a lively gathering with friends and family, we welcome children, making it ideal for a family Kusatsu lunch.
• Utilize the Open Terrace Seating and Convenient Counter Seats
  On a nice day, why not enjoy your meal on the second-floor terrace, feeling the breeze of Kusatsu? Additionally, if you want to concentrate on work alone, the counter seats with Wi-Fi and power outlets are convenient.

Summary: Nourish Your Mind and Body at Kusatsu Shibukawa Cafe

Kusatsu Shibukawa Cafe scenes, located in niwa+ in front of Kusatsu Station, Shiga Prefecture, offers new food and spaces that nourish both mind and body under the theme of Wellness x Happiness. We are dedicated to providing information and accommodating allergies and dietary restrictions, ensuring each guest can enjoy their meal time with peace of mind and to their heart's content.

From popular menu items like Kusatsu Egg Benedict to aromatic Allpress Espresso coffee and carefully selected Kusatsu wine, our entire staff is committed to providing meticulous service so you can enjoy our carefully curated offerings with confidence. Please feel free to consult us in advance of your visit or ask our staff questions upon arrival. We sincerely look forward to welcoming you and helping you create wonderful memories at Kusatsu cafe scenes.