Welcome to scenes! A Dining Experience of Wellness x Happiness and Peace of Mind, Right by Kusatsu Station

Located in the niwa+ complex in front of Shiga's Kusatsu Station, in the space once home to Kano Shojuan, is scenes, a new Oceania-style cafe & wine restaurant. Our theme is Wellness x Happiness, and we provide a fresh dining and spatial experience to nourish the mind and body of every guest. Its convenient location, just a three-minute walk from the East Exit of Kusatsu Station, allows you to enjoy a pleasant escape from the everyday hustle and bustle.

From morning to lunch and dinner, scenes offers a diverse menu suited for any time of day. We use specialty coffee beans from New Zealand's Allpress Espresso, and a key feature is our authentic flat white—a rare find in Shiga Prefecture. We also provide a wide array of choices, including stylish lunch options, exquisite wines for the evening, and delicious desserts.

However, beyond providing delicious food and an inviting atmosphere, what we at scenes cherish most is ensuring every guest can dine with complete peace of mind. For individuals with food allergies, eating out can be a source of anxiety. In this article, we will detail the measures scenes takes to ensure guests with allergies can fully enjoy our culinary offerings and explain how you can dine with us worry-free. We are committed to being a place where everyone can smile, and we will always do our best to support you.

The scenes Philosophy: Pursuing Food Safety and Heartfelt Satisfaction

Under the theme of Wellness x Happiness, our mission at scenes is to provide an experience that enriches the mind and body of every guest. Food is more than just nourishment; it is a vital element that fosters joy, comfort, and human connection. That's why we believe that creating an environment where all our guests can dine with confidence is the first step toward achieving wellness.

Understanding the Anxieties of Guests with Food Allergies and Our Sincere Approach

For individuals with food allergies, dining out can be a significant source of stress. The challenges of selecting menu items, concerns about cross-contamination, and the worry of inconveniencing the staff can create considerable anxiety. We deeply empathize with these concerns and are committed to providing the utmost care and consideration. As a cafe near Kusatsu Station, we strive to be a welcoming place for everyone.

Embracing Dietary Diversity: An Open Space for All Guests

At scenes, we aspire to be an open space that welcomes individuals with diverse dietary preferences and needs. We understand that each guest has a unique background and lifestyle, and we believe that providing tailored options and clear information is key to delivering happiness. As part of the nadeshico group, we uphold a cherished spirit of hospitality and are dedicated to offering meticulous service customized for every guest.

• A Safe Environment: We are dedicated to creating a setting where you can dine without worry by sincerely addressing any allergy-related concerns.
• Clear Information: We support your choices by providing as much detailed information as possible about our menu items and ingredients.
• Flexible Service: We accommodate requests regarding specific allergens and consultations about alternative ingredients to the best of our ability.

Our Allergy-Friendly Approach: Hospitality That Begins Before You Arrive

To ensure you can enjoy your time at scenes with peace of mind, we provide information on how you can prepare before your visit and details about our specific practices. Reviewing this in advance will help make your experience smoother and more enjoyable.

Find Your Perfect Dish from Our Extensive Menu

At scenes, we offer a wide variety of appealing dishes from morning to dinner. Options include our hearty Big Brekkie and Avocado on Toast for breakfast, stylish plates and burgers for lunch, and Australian and New Zealand cuisine to enjoy with wine in the evening. Our specialty flat white, made with Allpress Espresso beans, is particularly popular for its exquisite balance of sweet milk and rich coffee.

• Morning: A well-balanced breakfast menu to start your day right.
• Lunch: As a cafe in niwa+, we offer visually beautiful lunch options perfect for catching up with friends or enjoying a quiet moment alone.
• Dinner: A perfect pairing of wine and food for a special occasion or to cap off your day.

Enhance Your Peace of Mind with an Advance Consultation

We strongly encourage guests with food allergies to call us for a consultation before visiting. Contacting us in advance allows us to understand your specific needs, provide detailed information, and discuss potential accommodations. Our ability to assist may vary depending on the day and time, so we recommend reaching out as early as possible.

scenes Phone Number: +81 77-558-8778

When you call, providing the following information will help us assist you more smoothly:

1. The number of guests with allergies in your party
2. The specific allergens (e.g., eggs, dairy, wheat, peanuts, shellfish)
3. The severity of the allergic reaction (e.g., mild, severe)
4. Your planned date and time of visit
5. Any specific menu items you are interested in

Check Our Instagram for the Latest Updates

On the official scenes Instagram, we share our latest menu information, limited-time specials, and photos of our restaurant's atmosphere. Visually reviewing our menu can be a helpful tool for guests with allergies. If a particular dish catches your eye, feel free to use that information to inquire with us ahead of time.

scenes Official Instagram: kusatsu?igsh=ZGwxbDlldmFnMXA0 rel=noopener noreferrer>https://www.instagram.com/sceneskusatsu?igsh=ZGwxbDlldmFnMXA0

Tips for a Smooth Visit and Our On-Site Allergy Considerations

Once you arrive at scenes, there are several things you can do to ensure a safe and enjoyable dining experience. Here, we'll cover everything from our ordering system to the amenities available for your comfort.

For a Smooth Ordering Process

We use a QR code ordering system, allowing you to browse the menu and place your order directly from your smartphone at your own pace. However, if you are not comfortable with this system or need to discuss allergy concerns in detail, please do not hesitate to speak with a member of our staff. We are happy to take your order verbally.

To ensure clear communication regarding allergies, please keep the following points in mind:

• Inform our staff about your allergies as soon as you are seated. This allows us to reiterate any important information about our menu and preparation methods.
• Even when ordering via QR code, please note your allergies in the comment section. This helps ensure the kitchen is aware. However, speaking directly with our staff is the most reliable method.
• Please understand that there are limitations to modifying ingredients and guaranteeing complete allergen removal. While we take the utmost care, we use shared kitchen equipment, so there is a possibility of trace contamination. We ask that you make a decision based on the severity of your condition.
• For beverages like our flat white, please feel free to ask about alternative milk options. We will do our best to accommodate your request.

For a Comfortable Experience in Our Restaurant

scenes is equipped with various amenities to ensure you can spend your time with us just as you wish. Our second floor features a spacious open-air terrace, perfect for enjoying a meal on a sunny day. We offer complimentary Wi-Fi throughout the restaurant, and our counter seats are equipped with electrical outlets for your convenience. We are a family-friendly establishment and welcome guests with children. Additionally, we have English-speaking staff available to assist international visitors.

• Terrace Seating: Dine in an open, airy space while enjoying the seasonal views.
• Wi-Fi & Outlets: Convenient for working, studying, or charging your devices.
• Family-Friendly: A welcoming space for your entire family to relax and enjoy.
• English-Speaking Staff: Ensuring smooth communication for our international guests.

Smart and Simple Cashless Payments

For customer convenience and hygiene, scenes is a fully cashless establishment. We do not accept cash payments. Please be prepared to pay with a credit card, e-money, or other cashless method. This allows for a quick and smooth checkout process.

Create Your Own Special Day at scenes

Born in the niwa+ complex in front of Shiga's Kusatsu Station, scenes aims to be more than just a cafe or restaurant. We aspire to be a place that pursues Wellness x Happiness for every single guest. Our goal is to create an environment where everyone, with or without allergies, can dine with confidence and add a touch of color to their daily lives through a genuinely delicious food experience.

You might enjoy a quiet moment in the crisp morning air with an aromatic Allpress Espresso flat white. As a cafe in niwa+, it's the perfect spot for a lively lunch with friends over our stylish menu. In the evening, unwind from your day and create special memories with our carefully selected wines. We work diligently every day to help orchestrate the many diverse scenes of your life.

As a member of the nadeshico group, scenes welcomes you with all the experience and passion we have cultivated. To continue being a beloved cafe near Kusatsu Station, we make no compromises when it comes to food safety, quality, and hospitality. If you have any concerns about allergies, please do not hesitate to consult us. Our entire team eagerly awaits your visit.