Experience Peace of Mind and 'Wellness x Happiness' at scenes, Kusatsu Station

Nestled in the niwa+ complex in front of Shiga's Kusatsu Station, 'scenes' was born from the desire to offer a space where you can step away from the bustle of daily life and nourish your body and soul. With 'Wellness x Happiness' as our theme, we welcome guests to our Oceania-style cafe and wine restaurant for any occasion, from morning to dinner. We are especially popular as a Kusatsu cafe where you can enjoy a new Shiga coffee experience, savoring a Flat White made with specialty coffee beans from New Zealand's renowned 'Allpress Espresso.' Because dining is a part of everyday life, we believe that peace of mind is just as important as deliciousness. In this article, we'll share specific tips and introduce our initiatives to help guests with allergies or dietary restrictions enjoy a rich and worry-free experience at scenes. Whether you're searching for a Kusatsu Station cafe, Kusatsu lunch, or Kusatsu wine, we'll provide the information you need to dine with complete enjoyment.

What is 'scenes,' the New Face of niwa+?

• Opened as the niwa+ cafe in the former location of Kano Shojuan.
• An Oceania-style cafe dedicated to 'Wellness x Happiness'.
• Flexible hours, welcoming you for morning, lunch, and dinner.
• An authentic Shiga coffee experience, featuring the Allpress Espresso Flat White.

scenes is more than just a place to eat. We aim to provide a comfortable atmosphere, high-quality food, and a relaxing time. Above all, it is crucial for us to be a place where those with allergies or special dietary needs can dine with confidence.

The Challenge of Dietary Restrictions: Making Dining Out More Enjoyable

I love eating out, but I always struggle to choose a restaurant because of my allergies... I get a little anxious looking at the menu because there are things I can't eat... Many people share these concerns. Especially at a new restaurant, it's natural to feel uncertain about how much to ask or whether your needs will be truly understood.

Challenges Faced by Individuals with Allergies

• Anxiety from lack of information: Menus without clear or sufficient allergen listings can cause uncertainty about what ingredients are in a dish.
• Hesitation to communicate: Guests may feel reluctant to ask staff for details, worrying it might be an inconvenience.
• Lack of alternative options: If a restaurant cannot accommodate allergies, dining choices become limited, reducing the joy of choosing a meal.
• Concerns about cross-contamination: It's natural to wonder how carefully a restaurant manages potential contamination during the cooking process.

We want all our guests to enjoy their meals without these anxieties. Whether you're looking for a stylish lunch in Kusatsu with friends and family or a quiet evening alone at our Kusatsu cafe bar, scenes is here to support your desire to visit and enjoy.

How 'scenes' Supports Your Peace of Mind

At scenes, under our theme of 'Wellness x Happiness,' we strive to provide an experience that nourishes each guest, both physically and mentally. To achieve this, we prioritize food safety and open communication. In addition to clearly outlining our services for handling allergies, we focus on creating an environment where guests feel comfortable speaking up and ensure our staff provides attentive service.

Hospitality that Values 'Dialogue' with Our Customers

• Attentive Staff Ready to Listen
  Our staff is dedicated to listening to each customer to ensure you have a comfortable experience. If you have any dietary concerns, please feel free to speak with us when you arrive or place your order. Don't hesitate to discuss any allergies. We will do our best to accommodate your needs so you can enjoy your meal to the fullest.

• Smart Ordering with In-Person Support
  At scenes, you can order from your smartphone using the QR code at your table, allowing you to browse the menu at your own pace. However, if you have specific requests or questions about your meal, please don't hesitate to speak directly with our staff. We also accept verbal orders and are happy to answer your questions and help you choose the right menu items.

• Consideration Embodied in Our 'Wellness' Theme
  Guided by our 'Wellness' theme, scenes is committed to serving food that nourishes the body and soul. From selecting ingredients to our cooking process, we prioritize our customers' health and satisfaction. While we do not currently offer a separate, dedicated allergy-friendly menu, we believe the spirit of 'Wellness' guides our daily efforts to ensure the safety of your food.

As a Kusatsu cafe great for lunch with kids, we often receive inquiries about children's allergies. We will continue to strive to be a place where the whole family can dine with peace of mind.

The Comfort and Peace of Mind of a Welcoming Space

• A Relaxing and Comfortable Atmosphere
  scenes features a second-floor terrace where you can enjoy your meal in an open, airy space. The interior is equipped with Wi-Fi, and our counter seats have power outlets, making it an ideal spot not only for dining but also for working, studying, or chatting with friends. We believe a relaxing environment makes it easier for guests to discuss any dietary questions or concerns with our staff.

• A Versatile Menu for Any Occasion
  For morning, start your day right with our 'scenes Big Brekkie' or 'Avocado on Toast.' For lunch, enjoy a satisfying hamburger or Eggs Benedict. During cafe time, pair a Flat White or Tiramisu Latte with sweets like our Honey Lemon Cheesecake Tea. And for dinner, we offer dishes that pair perfectly with wine. You can choose from this diverse menu to suit your tastes.

• Quality and Service from the Nadeshico Group
  Operated by nadeshico Inc., which also runs popular establishments in Kusatsu City like Nadeshico Gyoza-Ro and Robata to Nihonshu Uomaru, scenes is committed to providing thoughtful hospitality. We are confident not only in the deliciousness of our food but also in the quality of our service, which ensures a pleasant experience for every guest.

Practical Steps for a Safe Dining Experience at 'scenes' for Guests with Allergies

To help guests with allergies enjoy a safe and delicious meal at scenes, here are some practical steps we ask for your cooperation on, as well as the support we can provide. By working together, we can create a safer and more enjoyable experience.

Worry-Free Steps from Arrival to Ordering

1. Inform Our Staff Upon Arrival
   When you enter, please let our staff know about any allergies or ingredients you need to avoid. This allows us to understand your situation and prepare to assist you appropriately. It is especially important to inform us at the beginning if you have a severe allergy. We also have English-speaking staff available, so international guests can feel at ease.
2. Discuss Your Needs While Viewing the Menu
   You can view our menu on your smartphone using the QR code at your table. If you have questions about a dish or are unsure about its ingredients, please do not hesitate to ask our staff. We also have paper menus available, and letting us know about your allergies again when ordering verbally helps ensure a smooth process.
3. Specify Your Allergens and Severity
   Please be specific about your allergens and their severity (e.g., mild, severe), such as 'I have an egg allergy,' 'I need to avoid milk,' or 'I cannot eat shellfish.' This helps our staff provide more accurate information and consider potential alternatives. Specific questions like, 'Is it possible to remove ingredient X from the Avocado on Toast?' are also welcome.
4. Help Us with a Final Confirmation
   When your food is served, we may reconfirm the allergy accommodations with you. We would also appreciate it if you could verify that your meal has been prepared as requested. If you have any doubts or concerns, please inform our staff immediately.

Other Things to Know in Advance

• Cashless Payments Only
  scenes only accepts cashless payments. We do not accept cash, so please bring a credit card, electronic money, or another form of cashless payment.
• Power Outlets and Wi-Fi Available
  As a cafe in front of Kusatsu Station, we offer both Wi-Fi and power outlets at our counter seats. Feel free to use them if you need to look up allergy information on your smartphone or charge your device during your visit.
• Refresh on the Terrace
  Our second-floor terrace is an open and refreshing space, perfect for a change of scenery. It's also a great spot to take a breath of fresh air if you feel any anxiety about your dietary needs.

For everyone searching for a Kusatsu cafe, Kusatsu Station cafe, Kusatsu lunch, Kusatsu wine, or Shiga coffee, we at scenes Kusatsu hope to be more than just a restaurant—we want to be a place where you can truly relax in comfort.

Experience 'Wellness x Happiness' to the Fullest at 'scenes'

Born in Kusatsu, the Oceania-style cafe and wine restaurant 'scenes' is dedicated to providing a moment that enriches the body and soul of every guest under the theme of 'Wellness x Happiness.' Whether you have allergies or specific dietary needs, please visit us without worry.

Our staff is here to listen and will do their best to provide you with a comfortable dining experience. We welcome your questions and consultations upon arrival. Whether you want to start your day healthily with a Kusatsu morning meal, refresh in a stylish space for Kusatsu lunch, or enjoy a smart visit at our Kusatsu cashless cafe, come and spend a special time woven with peace of mind and deliciousness at scenes, the new face of the niwa+ cafe. As a new landmark for Flat White in Kusatsu, we sincerely look forward to your visit.

• Phone Number: +81 77-558-8778

• Address: 6011-chome Shibukawa, Kusatsu, Shiga 525-0026 (inside niwa+)

• Instagram: kusatsu?igsh=ZGwxbDlldmFnMXA0 rel=noopener noreferrer>sceneskusatsu

For those looking for Kusatsu brunch or a Kusatsu flat white, be sure to visit scenes.